Flu and Covid injections

I booked my flu and covid jabs using the NHS App after the doctor surgery messaged me to tell me I was due them both. 

I selected the options for needing step free access and wheelchair access.

The appointment was at a local pharmacy easy to park near with my blue badge.

My husband took me for the appointment on a cold autumn day. Knowing I woukd be going inside a pharmacy and having to expose my arms I chose not to wear a coat, putting a cardigan, scarf and gloves on. 

When we arrived this is what we saw

 Not step free.

Not wheelchair accessible.

My husband went inside to ask if they had a ramp? No.

So the ogarmacisf looks at me and asks if there's any way I can just get inside. In my 150kg electric chair. No.

Can he lift me inside? No.

So I sat on the pavement in my chair, outside the pharmacy door answering medical confidential questions whilst moving out of the way for the other visitors to the pharmacy (of which only 1 said thankyou) and then had one injection in each arm, whilst outside the pharmacy on the street.

Surely this isn't right?

I had to be there for 10minutes after the injection so he said for my husband to move the car to infront of the pharmacy where he could see me. Then, with me sat inside privacy glass and locked into the car restraints he called my husband into the pharmacy for his injections. Leaving me along in the car. It is a good job I didn't get ill or react to the injections because noone would have heard or seen me.

Why are disabled people treated this way? Such a large organisation as the NHS must be accurate for all. Having this pharmacy listed as step free and wheelchair accessible is someone's mistake that has not only caused me, but other people to be treated on the street. The pharmacist told me some other people had turned up in a wheelchair too when I told him about the booking system for the injections. Surely one wheelchair user telling them this should have been enough to cause a change?